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IT Support and Infrastructure Management Services
Web Synergies provides infrastructure management solutions designed to suit enterprise requirements. We can help organizations to improve operational and cost efficiency, reliability, security and continuity. Web Synergies has the expertise to successfully manage today’s enterprise complex and constantly evolving infrastructure requirements.

Web Synergies focuses on the following service areas in its enterprise IT support and infrastructure management portfolio:
Design, Installation and Setup
 
  • Network Design and Consultancy
  • Systems Installation, Setup and Configuration
  • Device Installations and Configuration
Server, Storage and Network Management
 
  • Server Management and Monitoring
  • Storage Management and Monitoring
  • Network Management and Monitoring
Desktop and Devices Management
 
  • Computer Virus and Email Spam Management
  • Application Monitoring
  • Asset Inventory and Management
  • Patch Management
  • License Management
  • Policy Compliance
  • Helpdesk Support
Email Management
 
  • Email Server Management
  • Pop Mail Administration
  • SPAM and BLACK list Management
  • Mailbox Capacity Management
  • Auto-responders Setup
  • Personalized Email Settings Administration
Database Management
 
  • Database Administration
  • Performance Management
  • Tuning & Optimization
  • Replication, backup and Recovery
Security Management
 
  • Monitoring of firewalls, intrusion detection systems and integrated security appliances.
  • Configuration sanity checks; log file analysis, vulnerability scanning, penetration testing, device tuning and more.
  • Prevent any hacking/DOS attempts and installation of insecure software in your systems.
  • Physical security of servers and devices where the corporate data is resided
Helpdesk
 
  • Call logging & Resolution
  • SLA Management
  • 24X7 Service Desk
Business Continuity and Disaster Recovery Planning
 
  • Critical Business Procedures
  • Emergency Procedures
  • Recovery Procedures
  • Recovery Team and Responsibility
  • Recovery site Management
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IT Support and Infrastructure Management Services
Software Application Development
IT Consultancy
Support & Maintenance
Hosting Services & Solutions
Product Development Outsourcing